80% companies know customer loyalty and retention will be game changer to improve Customer Experience
It costs five times as much to attract a new customer than to keep an existing one satisfied
On an Average, Repeat customers spend 69% more than the new customers.
25% to 95% profit can be made just by increasing 5 percent of customer retention
Invest into the implementation of integrated platform to connect Customers, Channel Partners, Manufacturers, and Suppliers. Enhance all your service touch points on all channels to successfully generate higher revenues from loyal customer base.
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